Last updated 4 hours ago
You can return SunGods within 30 days of delivery as long as they are unused, undamaged and in their original packaging.
Non-custom sunglasses, picked from the pre-built colour options.
All SunGod goggles, including custom goggles. Every part of a SunGod goggle can be reused, so custom goggles can be returned too.
Lens Replacement Kits.
Limited Edition sunglasses.
If your order came with a free gift, include it in your return.
Custom sunglasses designed in Build Your Own, unless they arrive faulty, damaged or not as described.
Prescription SunGods. Read Can I return or exchange Prescription SunGods?
Start your return in the returns portal for the country your order was delivered to:
UK and US orders: UK and US returns portal
Orders delivered anywhere else: Rest of World returns portal
For the full policy, read What is the SunGod returns policy?
If your order arrived faulty or damaged, don't use the returns portal. Contact the SunGod Customer Experience team through the chat or at support@sungod.co with your order number and photos of the problem.
If you would like to get in touch with us please use the chat function, or if you would prefer you can email us at support@sungod.co. The SunGod Customer Experience team replies within 1 working day.