Last updated 10 hours ago
The SunGod Lifetime Guarantee covers all SunGod products against manufacturer's defects and accidental breakage. If your SunGods break, even if you broke them, we'll repair or replace them.
We'd always rather repair your SunGods than replace them, because keeping your gear in use is better for the planet (and your bank balance) than throwing it away.
The SunGod Lifetime Guarantee covers:
Manufacturer's defects
Accidental breakage
Lost or loose Ear Socks on Pace Series sunglasses
Lost Icons, or Icons that have fallen off
SunGods bought from a retailer, once you've registered them
Discontinued products, which we replace with the most similar current product if we no longer have parts
The SunGod Lifetime Guarantee doesn't cover:
Lens scratches
Lost or stolen SunGods
Intentional damage
Limited Edition SunGods are covered, but broken parts are replaced with the closest standard part rather than a Limited Edition one.
To make a Lifetime Guarantee claim, fill in our Return Authorisation Form. You'll need your order number, which starts with SG-, and a photo of the problem. Our team will reply by email within 2 working days.
For step-by-step instructions, see How do I claim on the SunGod Lifetime Guarantee?
For the full terms, read our Lifetime Guarantee policy.
If you would like to get in touch with us please use the chat function, or if you would prefer you can email us at support@sungod.co. The SunGod Customer Experience team replies within 1 working day.