Last updated 3 days ago
After you place an order for Prescription SunGods, SunGod emails you a link to upload your prescription and PD (pupillary distance). This email arrives after your order confirmation.
Open the prescription upload link in the email.
Upload your glasses prescription. It must have been issued in the last 2 years.
Upload your PD photo, or add your PD in mm to the notes. Read How do I measure my Pupillary Distance (PD)?
There's no deadline, but your Prescription SunGods are delivered within 2–3 weeks of uploading your prescription and PD, so upload them as soon as you can.
Upload a blank image or placeholder instead of a prescription, and say in the notes that your order is a blue light pair with no prescription.
Get in touch with your order number, which starts with SG-, and the SunGod Customer Experience team will help.
If you would like to get in touch with us please use the chat function, or if you would prefer you can email us at support@sungod.co. The SunGod Customer Experience team replies within 1 working day.