If something isn't right with your Prescription SunGods, get in touch with the SunGod Customer Experience team through the chat or by email at support@sungod.co.

My prescription doesn't seem right

If your vision isn't clear with your Prescription SunGods, or the lenses don't seem to match your prescription, get in touch. If the lenses don't match your prescription, SunGod will remake them for free.

My Prescription SunGods arrived damaged or faulty

Get in touch with your order number and photos of the problem, and the team will put it right.

My Prescription SunGods broke after I'd had them for a while

Prescription SunGods, including their prescription lenses, are covered by the SunGod Lifetime Guarantee. Read What is the SunGod Lifetime Guarantee?

What should I include when I get in touch?

• Your order number, which starts with SG-

• A short description of the problem

• Photos, if something is damaged or faulty

If you would like to get in touch with us please use the chat function, or if you would prefer you can email us at support@sungod.co. The SunGod Customer Experience team replies within 1 working day.